I'm able to login here, at soulseek site, but I can't login at the software

Submitted by Kolomi on Fri, 09/21/2012 - 11:15
Forums: 
Soulseek General Discussion

Hi everyone, and, first of all, thanks for read this topic, if you could help me I'll be sincerelly grateful!

I'm trying to login at the soulseek software but I receive this message: "Login failed. The password you supplied does not match your username. Please change your login settings in the Options tab and try reconnecting" and I really can understand what happens because I'm using the same login and password to post this topic here at the site.

Someone have any idea?

Many Thanks.

Submitted by Nir on Fri, 09/21/2012 - 17:20.

The website and the Soulseek service use different databases. If you're getting that error it means someone else has registered that username under a different password. You'll have to pick a username that's not taken.

Submitted by Dick Hertz on Fri, 11/09/2012 - 15:53.

Where can I find my application password from the old client?

Submitted by Nir on Fri, 11/09/2012 - 18:52.

It's in the registry, can be a little hard to find. You can always use Connection->Change Password in Soulseek NS to change your password to something new.

Submitted by Kolomi on Tue, 09/25/2012 - 09:58.

Now, I had received this message when I try to login:

"Login failed. Reported failure reason: socket error. Please change your login settings in the Options tab and try reconnecting."

Any idea?

Many Thanks!

Submitted by Nir on Tue, 09/25/2012 - 15:54.

Please see this post.

Submitted by avantgarde on Sun, 09/30/2012 - 13:47.

Hi,
i've been offline for a couple of months and now i have the same problem.
I'm using this nickname and password from a long time, so it s supposed that they are not available for anyone else. How can someone use mine?
Really weird.
If i use a new username am i losing all my queues and partial downloads?
Same as kolomi, i'm able to login here on the website with my usual ID, but not on the SLSK client.
I understand that they have separate database, but is this meaning that if i'm not online for a while, someone else can "steal" my user ID data and use them?

Best,

A.

Submitted by Nir on Mon, 10/01/2012 - 16:37.

The server regularly clears usernames that haven't logged in for 30 days, this is something we have to do to make sure we don't run out of memory. Once your username has been cleared, someone else is free to register it. Changing usernames will not make you lose your user list or transfers though, as long as the client configuration files are intact.

Submitted by starless on Sun, 12/06/2015 - 22:41.

I understand the reason behind that, but it seems like a great way to lose users. I've been using the same username for years, but I just moved cross country and was without an internet connection for about 2 months. Now, the user name that I'd been using for, literally, 3 or 4 years, is not available to me any more. So the nonchalant response is to just change my username? What about the friends I'd made? What about the people who had added me to their lists? This seems like a silly way to run your database, imho.

Submitted by that_guy_rob on Thu, 11/29/2012 - 16:55.

Hi, had to do a clean install this week and have same logon on here/can't logon via client issue. I have chnged p.word here, but the above statement from Nir suggests that is irrelevant. Does this mean that, since I can't remember my client password, my client logon is now inaccessible until it becomes open for all again after 30days of non-use? Client was logged in day before reinstall.
Cheers.

Submitted by sammy123 on Mon, 12/07/2015 - 12:44.

Hi that_guy_rob
you could simply use a different username for the waiting time, but as Nir stated: the web/SLSLqt/SLSK are completely independent so there's no real "I forget my PW method" available in the SLSK thing.
Cheers