connection problem

Submitted by gatal17 on Sat, 12/10/2011 - 01:19
Forums: 
Soulseek General Discussion

hi! i can not connect anymore. i've been waiting so long!! soulseek is now available for mac, and i ve been connected only 3 time.. help me please. the error message is"socket error change your login informations and try again" .. so what!?

Submitted by Nir on Sat, 12/10/2011 - 11:38.

Try logging in under a different username and password.

Submitted by gatal17 on Sun, 12/11/2011 - 16:09.

thanks. but i tried maybe 10 of both.. still doesn't work..

Submitted by Nir on Mon, 12/12/2011 - 12:51.

I would try an alternative Soulseek client for Mac such as iSoul. If it can connect, there's a problem with SoulseekQt. If not, there's probably a problem with either your software setup or your ISP interfering with Soulseek connectivity.

Submitted by gatal17 on Mon, 12/12/2011 - 15:38.

thank you so much! isoul doesn't work.. but soulseek has been working 1 week !?!? and i didn't change anything.. i don t know what to do..

Submitted by Nir on Mon, 12/12/2011 - 16:34.

I don't mean to mislead you, but it's possible your Internet service provider is limiting your ability to connect to Soulseek. Other than that, if you have a second computer you can try using that to connect. If you're using a laptop, you can try taking it somewhere where you can use a different Internet connection. Other than that I'm afraid I can't offer you any more help.

Good luck, Nir

Submitted by gatal17 on Tue, 12/13/2011 - 10:10.

thank you one more time. i ll try with another isp.. i still believe!!

Submitted by djdadd10 on Mon, 09/10/2012 - 12:45.

Now. I have a laptop that I do most of my work on and it just seemed like NS for the last couple of weeks would be on a few hours of the day and then would disconnect. But more recently , it has refused to connect at all. I uninstalled it, and installed the QT with the socket error. I tried the portforwarding help but that didnt happen either. I removed both, restarted, installed NS, no connection, uninstalled then installed QT, still error, but on portcheck says is configured correctly and open. However on the diag, it says its attempting connection. The laptop runs Win7. Now heres the crazy part. I installed QT on the server which is WinXP btw, and it didnt take even a split second to connect. All my music is on the laptop, how can I connect it? I have tried new usernames and passwords already, it is still stuck on attempting to connect.

Submitted by Nir on Mon, 09/10/2012 - 15:44.

This is definitely very strange. Would you like to arrange for a TeamViewer session so I can take a look at it?

Submitted by oburt71 on Tue, 09/11/2012 - 09:59.

I am having the exact same problem. I've been using NS for a few years and I've had no problems until about a week ago. Tried all the portforwarding and nothing worked. I assumed it was the ISP so I downloaded QT and I can't connect because I get the socket error. My NS still connects but the connection is intermittent, never maintaining a connection for very long.

Submitted by Nir on Tue, 09/11/2012 - 17:17.

Where are you people from? Who's your ISP? If anyone here would like me to look at the problem via TeamViewer let me know.

Submitted by anana on Wed, 09/19/2012 - 23:56.

Hi,

same error with two of the latest updates.
"Login failed. Reported failure reason: socket error. Please change your login settings in the Options tab and try reconnecting."

But it seems to be occurring randomly (?). Yesterday the newest build worked fine and today it won't connect. But when I revert to SoulseekQt build 8/5/2012 for Mac everything works again, and reverting works every time.

Submitted by Nir on Thu, 09/20/2012 - 17:01.

So there is never any problem connecting with 8/5? If so I'd really love to take a look at the problem personally via TeamViewer if you don't mind setting it up.

Submitted by ashesofman on Mon, 11/12/2012 - 16:51.

I am experiencing the same error. I was checking to see if any one character names were still available (curiosity really killed the cat this time). i logged on and off a few times, and now I am unable to connect. I am getting the socket error. Reverting to previous versions isn't fixing the problem for me. I am effectively walled off of soulseek.

joellal's picture

Submitted by joellal on Thu, 06/11/2015 - 10:10.

i cant connect to soulseek please help

Submitted by malinwa001 on Sat, 06/13/2015 - 06:48.

After update from 26/5 -> 12/6 i have this login error (socket error)
Have restarted several times, same result.

Submitted by malinwa001 on Sat, 06/13/2015 - 06:52.

found a solution, changed language back to english and started the program as administrator.
One of those 2 is the reason ;-)